Privacy Policy
Last updated: September 2026
This Privacy Policy explains how MMT Cleaning Services (“we”, “us”, “our”) collects, uses and protects personal information when you visit mmt-om.com or contact us by phone, email or WhatsApp.
1. Information we collect
We collect only the information needed to respond to you and provide our services:
- Contact details — your name, phone number and, if provided, email address.
- Service details — the service you need, property type and size, location or area, preferred date and time, and any notes you add.
- Communications — messages you send us by WhatsApp, phone or email.
- Basic technical data — like most websites, our hosting provider may log technical information such as IP address and browser type for security and performance.
2. How our website forms work
Our Quote, Booking, Callback and Contact forms do not store your details on this website. When you submit a form, your browser opens WhatsApp with your details pre-filled so you can send them to us. Your message is then handled by WhatsApp (operated by Meta) under its own privacy terms. Your browser may temporarily keep a copy of the message for the current session so you can resend it from our thank-you page.
3. How we use your information
- To respond to enquiries and prepare quotes.
- To schedule, deliver and follow up on cleaning services.
- To send service-related messages such as confirmations and reminders.
- To keep appropriate business records and meet legal obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
4. Sharing your information
We share information only where needed to provide our services — for example with team members assigned to your job — or where required by law. Service providers such as our website host and messaging platforms process data on our behalf or under their own terms.
5. Third-party services on this website
- WhatsApp links for messaging us.
- Google Maps embeds to show our location, which may set cookies when loaded.
- Google Fonts to display the website’s typography.
6. Cookies
This website uses only the cookies needed for it to function, plus any set by embedded third-party services listed above. You can control cookies through your browser settings.
7. How long we keep information
We keep personal information only as long as needed for the purposes above, including any period required for legal, accounting or reporting purposes.
8. Security
We take reasonable measures to protect personal information from unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, however.
9. Your rights
You may ask us to access, correct or delete the personal information we hold about you, subject to applicable law, including the data protection laws of the Sultanate of Oman. Contact us using the details below.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
11. Contact us
MMT Cleaning Services, Muscat Hills, Muscat, Oman
Phone: +968 9132 5015 · Email: info@gulf-cleaningservices.com