Frequently asked questions
Everything you need to know about booking, pricing and our cleaning services. Can’t find an answer? Call or WhatsApp us.
What services does MMT Cleaning offer?
House and villa cleaning, deep cleaning, office cleaning, daily and contract cleaning, move-in/move-out cleaning, kitchen cleaning, carpet and rug cleaning, sofa and upholstery cleaning, window cleaning, facade cleaning, warehouse cleaning, post-construction cleaning and pest control. See all on our Services page.
Do you bring your own equipment and products?
Yes. Our crews bring the equipment and cleaning products needed, chosen to suit Oman’s climate and the surfaces in your property.
Are your cleaners trained?
Our cleaners are vetted and trained to follow agreed procedures and safe working practices, and every job ends with a walkthrough.
What if I’m not happy with something?
Point it out during the final walkthrough and we’ll put it right. If you notice something later, contact us by phone or WhatsApp as soon as possible.
Do I need to be home during the clean?
It’s your choice. Many clients are present for the start and the final walkthrough. Access arrangements are agreed when booking.
How often should I book house cleaning?
Most households choose weekly or bi-weekly visits, with a deep clean a few times a year. One-off cleans are also available.
Can I add oven, fridge or balcony cleaning?
Yes — these are available as add-ons to house, deep and move-in/out cleaning.
Do you offer move-in and move-out cleaning?
Yes. We clean empty apartments and villas before handover or before you move in, including inside cupboards and storage.
Do you offer cleaning contracts for businesses?
Yes — daily, weekly, monthly or periodic cleaning for offices, retail, warehouses and facilities, with an agreed scope and schedule.
Can you clean outside our working hours?
Yes. Cleaning can be scheduled before opening, after hours or at set times during the day.
Do you visit the site before quoting?
For most commercial and larger jobs we recommend a site visit so the scope and quote are accurate.
What’s the difference between regular and deep cleaning?
Regular cleaning maintains kitchens, bathrooms and living areas. Deep cleaning goes further — detailed scrubbing, cleaning behind appliances, descaling bathrooms and degreasing kitchens.
How long does a deep clean take?
It depends on the size and condition of the property. We estimate the time and crew size when we quote.
When do I need a deep clean?
Before or after moving, after renovation, for a seasonal refresh, or when a property hasn’t been thoroughly cleaned for some time.
How do I book?
Use the Book a Service or Get a Quote forms, call +968 9132 5015 or +968 9970 9696, or message us on WhatsApp.
Is my booking confirmed when I submit the form?
No — the form sends us a booking request. Our team contacts you to confirm availability, the scope and the final time.
Can I reschedule?
Yes. Please let us know as early as possible by phone or WhatsApp so we can arrange a new time.
How much does cleaning cost?
Prices depend on the property type and size, its condition, the service and frequency. We send a clear quote that sets out what’s included before any work is booked.
Is there a charge for a quote?
Requesting a quote is free and without obligation.
How do I pay?
Payment methods and terms are confirmed with your quote. Contract clients receive payment terms as part of their agreement.
Which areas do you serve?
We’re based in Muscat Hills and serve homes and businesses across Muscat.
Do you work outside Muscat?
For projects elsewhere in Oman, contact us with the location and scope and we’ll confirm whether we can take on the job.
No questions match your search. Ask our team.
Still have a question?
Our team is happy to help by phone or WhatsApp.